For travel agencies: +7 495 980-7323
For corporate clients: +7 495 721-1122
E-mail: international@avia-centr.ru
Hong Kong Airlines cancel flights to Vancouver from February 12, 2020, Ho Chi Minh city from February 20, 2020 and Tianjin from February 10, 2020 to develop other priority destinations in the face of the difficult situation caused by the ongoing social unrest in Hong Kong.
Hong Kong Airlines will adjust the fuel surcharge for tickets issued or re-issued on/after 01st July 2019. The fuel surcharge is on a per flight sector basis irrespective of fare type. It is included in the fare quoted on all channels.
For tickets involving interline partners, name amendment is not allowed for the original tickets and new ticket issuance is needed. Refund penalties will be applied. Please follow the last point of this policy.
Hong Kong Airlines refund policy (replaces RM-150405-PT R1) Starting from 01Apr2019, Hong Kong Airlines refund policy has been updated to reflect certain conditions and circumstances.
To enhance our communication and as our continued effort in improving the quality of our services to our passengers, Hong Kong Airlines Limited ("HKA") would like to make use of mobile phone number of passengers for the purpose of providing timely notification of flight-related information to the passengers by SMS (short message service), such as flight check-in status and/or schedule change due to flight disruptions.
International Tourist Tax will be applied to passengers who are departing from Japan to expand and enhance the tourism infrastructure of Japan. The tax will be applicable for ticket issued on/after 07 Jan 2019 and travel on/after 07 Jan 2019.
Please be informed that Hong Kong Airlines has announced a change in the schedule for the next flights for the period specified below. Please check the messages in the GDS queue and, if necessary, contact the passengers.