For travel agencies: +7 495 980-7323
For corporate clients: +7 495 721-1122
E-mail: international@avia-centr.ru
We remind You that in accordance with the IATA rules and the airline rules, if the payment for the ticket was made by credit card, a refund payments amount for the unused ticket must also be made to this credit card. Making a refund in cash in this case is not allowed. Detection of this violation will be the reason for the ADM.
In connection with the prohibition of operation of Boeing 737 MAX 9 Turkish Airlines informs about the temporary cessation of operation of these boards and asks to be guided by the following rules of involuntary rebooking and refund of tickets from canceled flights. Changes are displayed in bookings and in all GDS.
Dear colleagues! Please note that from March 29, 2019 Turkish Airlines introduced an additional service fee for all tickets issued in the Russian Federation, with departure and/or arrival in Moscow or St. Petersburg. Additional fee “Q-charge” is applied automatically at the time of calculation of the route in the amount of 5 EUR per fare component*.
The Great Move is Beginning As of April 6th, 2019, 02:00 (LMT), all flights Turkish Airlines planned for Ataturk Airport will be conducted from Istanbul Airport.
We inform You about the permissible actions related to the change of flight departure time in the issued tickets - SCHEDULE EXCHANGE: