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16 Февраль 2015      

United Airlines: Quarterly Newsletter

Creating a more flyer-friendly experience 

Thank you for your business in 2014! United ended the year with more than two dozen awards that recognize investments in virtually every customer touch point: products, services, technology and corporate responsibility.

2014
United's focus in 2014 has been about giving our customers more – more information, more comfort, more control over their travel experience and more benefits for their loyalty.  

2015
In 2015 our employees, customers and communities we serve can look forward to continued improvements and investments that will make United an even more flyer-friendly airline.

A few of this year’s awards
- 2014 Airline of the Year – Global Traveler
- Best North American Airline for International Travel – Premier Traveler
- Best Frequent-Flyer Program (11th straight year) – Global Traveler readers
- Globerunner Best Airline in the Americas Award – Frequent Business Traveler
- CIO 100 Winner for mobile technology – CIO Magazine

 

Helping you save time with new rebooking parameters

Industry-leading, self-service agency options available at united.com/agency
 
As snow and winter weather often impact areas of the Mid-Atlantic U.S during the winter, we wanted to remind you that agencies worldwide can step in to help customers during irregular operations (IRROPS) without calling the helpdesk or requesting authorization.

Learn about the new options at united.com/agency in the Booking and Ticketing information section with materials including a webinar and detailed information. 
 
Read more here. 

 

UNITED SNAPSHOT

Washington Dulles (IAD)

Whether your customer is travelling for business or leisure, Washington, D.C. is a perfect destination. Let United take them there.

Located just 40km from downtown D.C. Washington Dulles International Airport is the premier gateway to the Capital Region USA, and the entire country.

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