02 March 2015
All 4 digit flights to Jeddah (FZ7000-7999) can be used only by GCC nationals (except Saudi Nationals) and passengers holding a valid UMRAH visa to Saudi Arabia. Saudi nationals and passengers holding any other visas are restricted to travel on these flights.
Despite several reminders and pop up alerts on the FZ travel agency portal and all GDS displaying a warning about this restriction at the time of booking, we have noticed several bookings still being made by travel agency staff.
Please be informed that any bookings made to Jeddah which are non-compliant with the above restriction will result in either bookings being cancelled by flydubai or passengers being denied boarding at the Dubai airport Terminal 2 and no refund or alternative bookings will be offered for such cases.
Please cascade this information to all concerned within your organization and ensure all efforts are made to avoid noncompliance to the above restriction.